How come WB forum doesn’t remember me?

**RickBetterley** · 03-26-2023, 08:26 PM

Been a member of the forum for a few years, but for a while now I need to enter my user name and password on every visit.
this despite checking the Remember Me box EACH AND EVERY TIME.
I’ve searched but can’t find an answer.
thanks for any suggestions.

**cstevens** · 03-26-2023, 08:39 PM

I'm sorry, but who are you? I don't recall you at all. Oh, wait, that's not what you meant.

Are you loading it in an incognito window or do you have cookies blocked? Either would cause this problem.

**RickBetterley** · 03-26-2023, 09:11 PM

Ah,good one ��
neither incognito nor blocker of cookies (in this case)
I do use a vpn, though

**cstevens** · 03-26-2023, 09:15 PM

Hmmm, ok. What browser are you using?

**cstevens** · 03-26-2023, 09:45 PM

Oh, and also you should try clearing all of your cookies and other cached data from the site. I’ll bet you have something corrupted on the cache.

**RickBetterley** · 03-26-2023, 09:48 PM

Safari current version on iPad using current iOS

**cstevens** · 03-26-2023, 09:50 PM

^^ see my note about cache and let me know if that helps

**cstevens** · 03-26-2023, 09:51 PM

(I’m using latest Safari for iOS right now with no issues so it’s not that)

**cstevens** · 03-26-2023, 09:52 PM

If clearing the cache doesn’t work try deliberately logging off when you exit and see if that changes anything

**RickBetterley** · 03-26-2023, 10:05 PM

Ok, will do and report back

**RickBetterley** · 03-27-2023, 06:36 AM

I should have spoken up earlier - flushed the cache yesterday and as of this morning so far so good.
Thanks so much!

**cstevens** · 03-27-2023, 07:44 AM

Hey - fantastic! Glad I could help.

**RickBetterley** · 03-31-2023, 05:22 PM

Still working properly - I hardly know what to do with all of the time I’m saving not having to enter my user name and password daily. ��

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