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Thread: Kirby Marine Paint

  1. #1
    Join Date
    Aug 2011
    Location
    Silver Spring MD
    Posts
    84

    Default Kirby Marine Paint

    No affiliation but I bought a gallon of paint and this was the email I just got,

    Hi Christoper,

    We wanted to take a moment and thank you for your business. There is nothing more rewarding than seeing an order from a repeat customer, and we can’t express how grateful we are every time.

    If there is anything else we can do for you, please do not be shy!

    Thank you again,
    Shari Kirby
    George Kirby Jr. Paint Company


    Great customer service, a personal touch, feels like the hardware store down the street . I even got a typed and signed letter from George Kirby when I requested a color chart . I appreciate that kind of attention, makes me happy to give them my money


    Sent from my iPhone using Tapatalk

  2. #2
    Join Date
    Jul 2000
    Location
    N.E. Connecticut.
    Posts
    6,292

    Default Re: Kirby Marine Paint

    They are who I use.

  3. #3
    Join Date
    Apr 1999
    Location
    West Boothbay Harbor, Maine
    Posts
    23,786

    Default Re: Kirby Marine Paint

    My wife mixed up a very particular color for our topsides. Kirby's sample to reproduce it was the best and as you say their attention to detail and customer service was great. They sent a free container of conditioner when they didn't include it in our first shipment (although I may not have been clear that we wanted some).

  4. #4
    Join Date
    Feb 2006
    Location
    Lenox, MA/Vineyard Haven, MA
    Posts
    967

    Default Re: Kirby Marine Paint

    They are really appreciated around my house. Fingers crossed they don't slide into oblivion one of these days. I love getting a person on the phone, probably the guy who's going to be mixing my "slightly lighter gray than the one on the chip" quart of paint.

  5. #5
    Join Date
    Apr 2005
    Location
    Hills of Vermont, USA
    Posts
    27,999

    Default Re: Kirby Marine Paint

    Kirby is wonderful - no doubt about it.

    Another company that is family run & gives great service is Garhauer. I ordered a traveler from them at the Annapolis boat show. It was way cheaper than competing brands & IMO stronger. They also made a custom length for me to fit an existing teak standoff & a different block setup on the ends. About 2 weeks after I ordered it, I got a call from one of the sons: "I'm just about to send this to the anodizer & noticed that there are no bolt holes. While many people prefer to drill their own, having the holes anodized is much better. Can you get me the hole locations & diameters?" I said that I'd love to, but the boat's in Maine & I'm in VT & won't be over to her for a week. "That's OK - I'll set it off to the side & you can call me when you get the info."

    I got the measurements, emailed him a sketch & he replied right away with "Great, you should have it in 10 days". I got it in 8 or 9 and the holes were perfectly located, nicely chamfered & all anodized. Not a dime extra for this.
    "If it ain't broke, you're not trying." - Red Green

  6. #6
    Join Date
    Apr 2012
    Location
    Boston, MA
    Posts
    404

    Default Re: Kirby Marine Paint

    I love Kirby.
    The first time I placed an order by phone, George wouldn't take my card info. Said it would just mess him up at the moment and told me to swing by when I could - he'd mix it all and the paint would be ready for me (which it was) whenever I got there.
    Another year, I drove to New Bedford from Westport to pickup some semigloss white. It happened to be a day when they were out of semigloss and mixing that day. George apologized and shipped to Boston the gallons I needed the following day, no charge.
    I wish more people did business like Kirby. I know that as long as they are operating, and as as long as I am painting, I'll be buying from Kirby.

    edit: I'm also painting my house with Kirby.

  7. #7
    Join Date
    Nov 2010
    Posts
    114

    Default Re: Kirby Marine Paint

    Second the motion on Garhauer.

  8. #8
    Join Date
    Oct 2000
    Location
    Padanaram, MA USA
    Posts
    9,543

    Default Re: Kirby Marine Paint

    Hard to say which is a greater pleasure- using their products or doing business with them.

  9. #9
    Join Date
    Jul 2013
    Location
    Emerald Coast, FL
    Posts
    663

    Default Re: Kirby Marine Paint

    +1 We have enjoyed their paint on several projects.
    Cheers
    Kent and Skipper
    Small Boat Restoration blog

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