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Thread: Thank you to the folks at WB store

  1. #1
    Join Date
    Apr 2000
    Location
    Babylon, N.Y. USA
    Posts
    1,536

    Default Thank you to the folks at WB store

    I recently purchased the 2 volume L. Francis Herreshoff biography by Roger C. Taylor from the WB store. When almost done reading the 2nd volume I found that several pages hadn't been bound properly. The pages weren't falling out but looked like they might eventually be a problem. After debating myself for a few days I decided to call and see what they'd say about it. I try to keep my books in nice condition and these are somewhat pricey so I figure they should start out perfect.
    They couldn't have been nicer. Two days later I had a replacement copy and a pre-paid package to return the damaged copy. I just wanted to acknowledge the great service and say THANK YOU to the folks at Wooden Boat Store.

    The books are a great read by the way!

  2. #2
    Join Date
    Mar 2007
    Location
    East Quogue,NY
    Posts
    17,188

    Default Re: Thank you to the folks at WB store

    Hi, Roger! Good to see you post.

    And Kudos to the WB team!

    Kevin
    There are two kinds of boaters: those who have run aground, and those who lie about it.

  3. #3
    Join Date
    Dec 2003
    Location
    Sound Beach, NY
    Posts
    3,729

    Default Re: Thank you to the folks at WB store

    Glad to "see" you Roger.
    Thanks for sharing your story.

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