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Thread: Subscription renewal online

  1. #1
    Join Date
    Apr 2007
    Location
    Rockport, Maine
    Posts
    232

    Default Subscription renewal online

    When I tried to renew my subscription online, my account number was not recognize, then I tried with my name, no recognized ether. I tried to e-mail twice, no response.
    Hard to renew on line.

  2. #2
    Join Date
    Apr 1999
    Location
    West Boothbay Harbor, Maine
    Posts
    22,745

    Default Re: Subscription renewal online

    I had the same online problem. Ended up calling the 800 number.
    "It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."

    -Mark Twain

  3. #3

    Default Re: Subscription renewal online

    We've changed fulfillment houses, and unfortunately your old sub acct number has been updated. If you click

    https://sfsdata.com/SubscriberServic...rt.html?PUB=WB

    you can get your new acct number

    or, call 1.800.877.5284

    or email WoodenBoat@sfsdayton.com

    -Scot

  4. #4
    Join Date
    Apr 2007
    Location
    Rockport, Maine
    Posts
    232

    Default Re: Subscription renewal online

    Well, thanks to Elaine Hutchinson efficient help, my account was recognized, and I was able to renew my subscription for two years.
    Many thanks for the help.

  5. #5
    Join Date
    Sep 2010
    Location
    Rushworth Australia
    Posts
    2,500

    Default Re: Subscription renewal online

    I had the same prob but my email was answered promptly and all fixed now, but I did wonder why there is no 3 year option?

  6. #6

    Default Re: Subscription renewal online

    Just an oversight with our new fulfillment house. They will be updating.

    -Scot

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