Results 1 to 5 of 5

Thread: Unable to renew subscription online.

  1. #1
    Join Date
    Sep 2009
    Location
    Marietta, GA
    Posts
    7,589

    Default Unable to renew subscription online.

    I have been trying to renew my subscription online. I am using the account number contained in the renewal notice you sent me, but your site does not recognize it.
    I also attempted to recover my account info using my address, name and zip and still was unable to accomplish anything.
    I have made repeated attempts to contact you via phone, to but all I get is an answering machine.
    Should I just let my subscription lapse and instead purchase the magazine at a local retailer instead?


    Mark Ritter
    Marietta, GA
    Acct # 1P061607 (according to your notice)


    Last edited by Reynard38; 10-31-2016 at 08:35 AM.
    Fight Entropy, build a wooden boat!

  2. #2
    Join Date
    May 2000
    Location
    Cummington
    Posts
    5,201

    Default Re: Unable to renew subscription online.

    Mark, I think I recently read they had changed subscription services which if my memory is correct might explain your problem. Somebody should respond here soon however!

  3. #3

    Default Re: Unable to renew subscription online.

    Hi Mark

    If you click
    https://sfsdata.com/SubscriberServic...rt.html?PUB=WB

    you'll be able to get your account number... it's a new number with the new fulfillment service.

    -Scot

  4. #4
    Join Date
    Sep 2009
    Location
    Marietta, GA
    Posts
    7,589

    Default Re: Unable to renew subscription online.

    Scot,

    Thanks. Got it squared away.
    Fight Entropy, build a wooden boat!

  5. #5

    Default Re: Unable to renew subscription online.

    Excellent!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •