When was the last time YOU....

[David Tabor (sailordave)]

When was the last time you ordered something and they said, oh, we'll just put a bill in the package and you can send a check after you try them out!!!!?
Background: I have an old Stanley 60½ block plane and marine ply really dulls it quickly. I gots the brilliant idea (after reading this suggestion at least 3 times the past few years) to get EXTRA irons so I didn't have to stop and sharpen them!!! D'oh, I'm really smart like that sometimes!!! Anyway, I break out the various tool catalogs to see what else I HAVE to have and lo and behold I find that the new block plane irons don't fit the old 60½. So I found Stanley online, downloaded the parts catalog and just to be sure, called customer service. She assured me the part I found would work and asked if I wanted her to send them. I expected to pay via CC when she told me they'd just put a bill in the package!!! So, needless to say, I'm a happy camper and I'll be even happier if the irons are exactly what I need! I know Stanley got a lot of bad press when they were considering moving to Bermuda, and some of their tools have dropped in quality, but when I get service like that, I tell somebody!

[David Tabor (sailordave)]

When was the last time you ordered something and they said, oh, we'll just put a bill in the package and you can send a check after you try them out!!!!?
Background: I have an old Stanley 60½ block plane and marine ply really dulls it quickly. I gots the brilliant idea (after reading this suggestion at least 3 times the past few years) to get EXTRA irons so I didn't have to stop and sharpen them!!! D'oh, I'm really smart like that sometimes!!! Anyway, I break out the various tool catalogs to see what else I HAVE to have and lo and behold I find that the new block plane irons don't fit the old 60½. So I found Stanley online, downloaded the parts catalog and just to be sure, called customer service. She assured me the part I found would work and asked if I wanted her to send them. I expected to pay via CC when she told me they'd just put a bill in the package!!! So, needless to say, I'm a happy camper and I'll be even happier if the irons are exactly what I need! I know Stanley got a lot of bad press when they were considering moving to Bermuda, and some of their tools have dropped in quality, but when I get service like that, I tell somebody!

[David Tabor (sailordave)]

When was the last time you ordered something and they said, oh, we'll just put a bill in the package and you can send a check after you try them out!!!!?
Background: I have an old Stanley 60½ block plane and marine ply really dulls it quickly. I gots the brilliant idea (after reading this suggestion at least 3 times the past few years) to get EXTRA irons so I didn't have to stop and sharpen them!!! D'oh, I'm really smart like that sometimes!!! Anyway, I break out the various tool catalogs to see what else I HAVE to have and lo and behold I find that the new block plane irons don't fit the old 60½. So I found Stanley online, downloaded the parts catalog and just to be sure, called customer service. She assured me the part I found would work and asked if I wanted her to send them. I expected to pay via CC when she told me they'd just put a bill in the package!!! So, needless to say, I'm a happy camper and I'll be even happier if the irons are exactly what I need! I know Stanley got a lot of bad press when they were considering moving to Bermuda, and some of their tools have dropped in quality, but when I get service like that, I tell somebody!

[Dave Fleming]

David, I found some blades for both my low angle Stanley block and my 'on the ways' Stanley #'s 4 and 5. They were made in Germany and had Orange Painted tops( or the end away from the cutting edge), name escapes me but I do recall that they were clearly stamped ***Hartmetall***.
They are the best damn blades I have ever used for really tough woods ie: full of grit and for that occassional swipe on a plywood edge.
Can't recall where I found them and haven't seen them in any cataloges either, sigh.
I wonder if any of our German members know anything about such blades. I am figuring that the 'hartmetall' has to do with a special alloy but just what I have no idea.

PS: it is nice to hear of a company doing something like that.
Some time back I opened my 'to be repaired box' and discovered that over the years I had accumulated a number (7) of damaged MAG Lite flashlights of all sizes. Don't ask me how or
why.
I wrapped them up and carefully boxed them, O&O East can attest to my wrapping skills. )
Sent them off to Mag Lite with a letter clearly explaining that I did the damage myself and if possible could they fix them and to contact me bye phone for the credit card info.
About 6 weeks later I get this Parcel Post package from Mag Lite and in it are brand new replacements for ALL the lights I sent them.
Invoice is marked " N/C"! I am aghast to say the least. That bunch of lites represents some money in merchandise. I immediately call the #800 number and ask to speak to the head of the repair dept., to make a long story short, I wound up talking to the owner of the company! I as I had done along the whole chain of people,I profusely thanked him for his companies attitude and how much I appreciated the gesture. He was quite proud of the way 'his people' had dealt with my situation and he thanked me for taking the time tq call them. He remarked that he would like to hear from other users both happy and unhappy so that MAG Lite could continue to improve its product and customer relations.
Very refreshing, or so says I.

[Dave Fleming]

David, I found some blades for both my low angle Stanley block and my 'on the ways' Stanley #'s 4 and 5. They were made in Germany and had Orange Painted tops( or the end away from the cutting edge), name escapes me but I do recall that they were clearly stamped ***Hartmetall***.
They are the best damn blades I have ever used for really tough woods ie: full of grit and for that occassional swipe on a plywood edge.
Can't recall where I found them and haven't seen them in any cataloges either, sigh.
I wonder if any of our German members know anything about such blades. I am figuring that the 'hartmetall' has to do with a special alloy but just what I have no idea.

PS: it is nice to hear of a company doing something like that.
Some time back I opened my 'to be repaired box' and discovered that over the years I had accumulated a number (7) of damaged MAG Lite flashlights of all sizes. Don't ask me how or
why.
I wrapped them up and carefully boxed them, O&O East can attest to my wrapping skills. )
Sent them off to Mag Lite with a letter clearly explaining that I did the damage myself and if possible could they fix them and to contact me bye phone for the credit card info.
About 6 weeks later I get this Parcel Post package from Mag Lite and in it are brand new replacements for ALL the lights I sent them.
Invoice is marked " N/C"! I am aghast to say the least. That bunch of lites represents some money in merchandise. I immediately call the #800 number and ask to speak to the head of the repair dept., to make a long story short, I wound up talking to the owner of the company! I as I had done along the whole chain of people,I profusely thanked him for his companies attitude and how much I appreciated the gesture. He was quite proud of the way 'his people' had dealt with my situation and he thanked me for taking the time tq call them. He remarked that he would like to hear from other users both happy and unhappy so that MAG Lite could continue to improve its product and customer relations.
Very refreshing, or so says I.

[Dave Fleming]

David, I found some blades for both my low angle Stanley block and my 'on the ways' Stanley #'s 4 and 5. They were made in Germany and had Orange Painted tops( or the end away from the cutting edge), name escapes me but I do recall that they were clearly stamped ***Hartmetall***.
They are the best damn blades I have ever used for really tough woods ie: full of grit and for that occassional swipe on a plywood edge.
Can't recall where I found them and haven't seen them in any cataloges either, sigh.
I wonder if any of our German members know anything about such blades. I am figuring that the 'hartmetall' has to do with a special alloy but just what I have no idea.

PS: it is nice to hear of a company doing something like that.
Some time back I opened my 'to be repaired box' and discovered that over the years I had accumulated a number (7) of damaged MAG Lite flashlights of all sizes. Don't ask me how or
why.
I wrapped them up and carefully boxed them, O&O East can attest to my wrapping skills. )
Sent them off to Mag Lite with a letter clearly explaining that I did the damage myself and if possible could they fix them and to contact me bye phone for the credit card info.
About 6 weeks later I get this Parcel Post package from Mag Lite and in it are brand new replacements for ALL the lights I sent them.
Invoice is marked " N/C"! I am aghast to say the least. That bunch of lites represents some money in merchandise. I immediately call the #800 number and ask to speak to the head of the repair dept., to make a long story short, I wound up talking to the owner of the company! I as I had done along the whole chain of people,I profusely thanked him for his companies attitude and how much I appreciated the gesture. He was quite proud of the way 'his people' had dealt with my situation and he thanked me for taking the time tq call them. He remarked that he would like to hear from other users both happy and unhappy so that MAG Lite could continue to improve its product and customer relations.
Very refreshing, or so says I.

[NormMessinger]

Dang! I let batteries corrode (good grief! Talk about a senior moment) in one. I guess I shouldn't have thrown it away.

--Norm

[NormMessinger]

Dang! I let batteries corrode (good grief! Talk about a senior moment) in one. I guess I shouldn't have thrown it away.

--Norm

[NormMessinger]

Dang! I let batteries corrode (good grief! Talk about a senior moment) in one. I guess I shouldn't have thrown it away.

--Norm

[Bayboat]

I've experienced receiving stuff with a bill enclosed quite often. The last time was just last week, from a local outfit called B&H Supply, from whom I ordered, by phone, a spare blade for a Morse-Starrett cable cutter. I guess I just sound honest over the phone.

[Bayboat]

I've experienced receiving stuff with a bill enclosed quite often. The last time was just last week, from a local outfit called B&H Supply, from whom I ordered, by phone, a spare blade for a Morse-Starrett cable cutter. I guess I just sound honest over the phone.

[Bayboat]

I've experienced receiving stuff with a bill enclosed quite often. The last time was just last week, from a local outfit called B&H Supply, from whom I ordered, by phone, a spare blade for a Morse-Starrett cable cutter. I guess I just sound honest over the phone.

[Bill Perkins]

I don't own any Lie-Nielson planes , my Record planes haveing worked fine for me .I'm going to be doing a fair amount of lapstrake plywood planking soon tho and wondered if his low angle jackplane would make the job easier ? Thought it might be best for finishing scarfs and edges ?

[ 12-17-2002, 01:15 PM: Message edited by: Bill Perkins ]

[Bill Perkins]

I don't own any Lie-Nielson planes , my Record planes haveing worked fine for me .I'm going to be doing a fair amount of lapstrake plywood planking soon tho and wondered if his low angle jackplane would make the job easier ? Thought it might be best for finishing scarfs and edges ?

[ 12-17-2002, 01:15 PM: Message edited by: Bill Perkins ]

[Bill Perkins]

I don't own any Lie-Nielson planes , my Record planes haveing worked fine for me .I'm going to be doing a fair amount of lapstrake plywood planking soon tho and wondered if his low angle jackplane would make the job easier ? Thought it might be best for finishing scarfs and edges ?

[ 12-17-2002, 01:15 PM: Message edited by: Bill Perkins ]

[Bayboat]

The Lie-Nielsen low angle jack will work fine for doing plywood scarfs. The blade is bevel-up, which makes it a large block plane, well suited for planing plywood. If the scarfs you are doing are small, maybe the L-N low angle smoothing plane would work a bit better. It's like the jack but shorter.

[Bayboat]

The Lie-Nielsen low angle jack will work fine for doing plywood scarfs. The blade is bevel-up, which makes it a large block plane, well suited for planing plywood. If the scarfs you are doing are small, maybe the L-N low angle smoothing plane would work a bit better. It's like the jack but shorter.

[Bayboat]

The Lie-Nielsen low angle jack will work fine for doing plywood scarfs. The blade is bevel-up, which makes it a large block plane, well suited for planing plywood. If the scarfs you are doing are small, maybe the L-N low angle smoothing plane would work a bit better. It's like the jack but shorter.

[Bill Perkins]

I didn't know they had a low angle smooth plane . That probably would be a handier size , thanks for the info .

[Bill Perkins]

I didn't know they had a low angle smooth plane . That probably would be a handier size , thanks for the info .

[Bill Perkins]

I didn't know they had a low angle smooth plane . That probably would be a handier size , thanks for the info .

[James R]

Originally posted by NormMessinger:
Dang! I let batteries corrode (good grief! Talk about a senior moment) in one. I guess I shouldn't have thrown it away.

--Norm

Same thing happened to me with an old Minolta autofocus camera. 4 AAA batteries clip into a battery holder which screws into the side of the camera. I dunked the whole thing (the battery holder, not the camera ) into CLR rust remover/cleaner. After fizzing away for a few seconds all the gunk dissapeared leaving behind nothing but clean metal. After a rinse with water it was as good as new.

[ 12-17-2002, 02:37 PM: Message edited by: James R ]

[James R]

Originally posted by NormMessinger:
Dang! I let batteries corrode (good grief! Talk about a senior moment) in one. I guess I shouldn't have thrown it away.

--Norm

Same thing happened to me with an old Minolta autofocus camera. 4 AAA batteries clip into a battery holder which screws into the side of the camera. I dunked the whole thing (the battery holder, not the camera ) into CLR rust remover/cleaner. After fizzing away for a few seconds all the gunk dissapeared leaving behind nothing but clean metal. After a rinse with water it was as good as new.

[ 12-17-2002, 02:37 PM: Message edited by: James R ]

[James R]

Originally posted by NormMessinger:
Dang! I let batteries corrode (good grief! Talk about a senior moment) in one. I guess I shouldn't have thrown it away.

--Norm

Same thing happened to me with an old Minolta autofocus camera. 4 AAA batteries clip into a battery holder which screws into the side of the camera. I dunked the whole thing (the battery holder, not the camera ) into CLR rust remover/cleaner. After fizzing away for a few seconds all the gunk dissapeared leaving behind nothing but clean metal. After a rinse with water it was as good as new.

[ 12-17-2002, 02:37 PM: Message edited by: James R ]