Could anyone help me to get a reply to my request on informations about my subsciption to WBM?
My subscription was received on 05-28-03. my money was cashed within days. As I did not receive any magazine, and never either got any reply to many mails to the "subscription" dpt. to confirm that they had the correct adress, I finally made their unpleasant beahaviour public, here, on the forum!!! Then only somebody replied instantly, and confirmed that the adress was properly recorded!
Trouble is that, four months later, I still don't receive WBM, neither do anybody at this useless departement (does it really exist??), where people don't seem to have much consideration for their customers, reply to any E-mail!
I live in a far away country: Vietnam, and mail sometimes gets "lost" (...). I have asked to the post office to investigate, and their answer is (of course) that this magazine was never sent. I would take Wooden Boat magazine people word if they tell me they had send my magazine, at the correct adress, provided they take the pain of replying.
This total lack of concern is most unpleasant, and I am sorry to make this public again, but they make themselves disreputable.
So, if anybody living not too far from the Maine could pease help me by giving a ring to somebody responsible in the office of this otherwise so loveable publication, I would very much appreciate.
With many thanks,