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View Full Version : A company that stands behind their products!



GregH
05-31-2012, 03:13 PM
Several weeks ago I was trying to spray some outdoor plants using a hand-pump sprayer that is at least 18 years old. To make a long story short, it didn't work. I discovered that a single, simple piece of rubber seal (probably hardened from age) was at fault. It is a Gilmour sprayer, so I called their customer service to see if they even make this product anymore. Not only do they still make it, but I was told to send in the defective part for a FREE replacement. I did this, and today the UPS driver presented me with a complete overhaul kit- 3 O-rings, a sucker washer, a new ball & spring check valve, and of course, the new rubber seal! My hat is off to the Gilmour company- thanks!

Paul Pless
05-31-2012, 03:30 PM
I use a lot of Gilmour stuff at my kennel. They make a particularly good hose nozzle for hot water.